Mend makes it simple for anyone to report a maintenance issue.
Speak it or snap it. Mend captures the issue in seconds, sends it to the right person, and tells you what keeps breaking and what it costs.
- Free to start
- No app for your team to learn
- Set up in minutes
Issue captured
10 sec“AC leaking in room 305”
Spoken in plain English. No form to fill in.
Assigned
MND-1042Sent to Coastal HVAC, on site today
Right trade, right priority. No login needed for contractors.
Asset history
Room 305 AC, 4th repair
$2,180 spent this year. Mend flags when replacing is cheaper.
The problem
Maintenance doesn't fail at the fix. It fails at the report.
If it's hard to report, it never gets reported. Mend removes that step entirely.
Today
- Issues get told to someone in a corridor and forgotten
- Photos and voice notes scattered across WhatsApp and email
- Nobody knows who's on it, or how long it's been sitting
- The same asset gets patched up again and again
With Mend
- Anyone reports it in seconds: voice, photo, chat or Slack
- Every report becomes a tracked job with location and trade
- Time stamps and proof photos on every step
- Costs and repeat failures visible by asset and site
How it works
From a quick message to a job that's done.
Three steps. Nothing for your team to learn.
01Anyone reports it
A cleaner, a front-desk staffer, a tenant. They say what's wrong in their own words. No forms, no logins, no training.
02Mend sorts it out
Mend works out the trade, the location and how urgent it is, then sends it to the right person automatically.
03It gets tracked to done
Every update is time-stamped, with photos as proof. Mend chases what stalls, so nobody has to ring around.
Reports can come in however your team already talks:
- Voice note
- Photo
- Slack
- Chat
Who it's for
Everyone gets exactly what they need.
Report it and move on
- Say it in plain English, add a photo or a voice note
- No app to download, no login to remember
- Told automatically when it's sorted
Maintenance intelligence
Every job builds a history you can act on.
After a few weeks, Mend can tell you what's costing you money and what to fix for good.
What keeps breaking
Room 200 door handle, fixed 6 times this year. Mend shows you when it's cheaper to replace.
Where the money goes
Spend by asset, site and trade, so you can see the cost drivers instead of guessing.
How long things take
Time stamps on every step: reported, picked up, done. Prove your response times.
Where to improve
The areas creating the most complaints, so guests and tenants notice the difference.
Trusted by property teams
Less chasing. Fewer surprises.
“Our housekeepers just send a voice note. Nothing gets lost between shifts anymore.”
Amelia WardRooms Manager, Brisbane“I stopped ringing contractors for updates. I can see where every job is sitting.”
Daniel ReyesFacilities Lead, Gold Coast“We replaced two units we'd been repairing for years. The history made the call obvious.”
Priya NairPortfolio Manager, SydneyGet early access
Be one of the first to use Mend.
We're opening Mend to a limited group of early users. Join the waitlist to get early access and help shape the future of property maintenance.
The first 10 users get a free Mend account.No card, no commitment.
- Early access before public launch
- Direct input on what we build next
- Set-up help from the Mend team
Start free today.
No sales call needed.
Set up your first property in a few minutes. Your team can report an issue the same day.